Home Customer Service

Ordering Information

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  • Complete your order online 24/7 or you may call 1-252-622-4901 and place your order live.  (Have pen and paper handy, you may be asked to call another number)
  • Smith & Company Designs.com offers PAYPAL as our method of payment for your convenience.
  • When prompted to check-out, simply complete the information on the PAYPAL page and choose the credit card of your choice.  You do not have to be a member of PAYPAL to use PAYPAL; but, you'll be pleased if you do set up an account with them.

  • PAYPAL is a secure site and unless you are a member of PAYPAL, your credit card information is not saved and the merchant will not have it on record.
  • Use PAYPAL for all your Internet purchases and feel safe with your credit card information.

Questions About Your Order

  • Should you have a question about your order or would like to make a change,
IMMEDIATELY email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or quickly call us at 1-252-622-4901.

Returns:

  • Please follow the instructions below for any return item:
  1. Call  Toll Free 1-252-622-4901 for an RA (return authorization number).   IMPORTANT NOTICE:  Credit cannot be issued without number.
  2. The item must be returned within 2 weeks of delivery in clean, unused condition.
  3. Upon receipt and inspection of returned merchandise, credit will be issued in the same manner in which it was paid (Your choice of Credit Card at time of purchase)

    Ship Returns To:  NOTE:  Please put your RA number on outside of box

SMITH & COMPANY DESIGNS
CAPTAIN MEL SMITH.COM
5004 Midyette' Avenue
Morehead City, NC 28557 USA